FREQUENTLY ASKED QUESTIONS

2% Back: You’ll earn 2% back as store credit for every eligible purchase you make. Your store credit is available to redeem on one-time purchases during checkout. You cannot redeem store credit on recurring charges.

Referral Rewards: Share your unique QR code on your Humm Kombucha wallet pass with friends. When they make their first purchase, both of you will receive $5 in store credit.

Not at this time. Booch Bucks are only available to redeem on purchases from HummKombucha.com.

Your rewards will be available as store credit in your account. At checkout, you can apply your store credit to save on your purchase.

Please note that your store credit is available to redeem on one-time purchases during checkout. You cannot redeem store credit on recurring charges.

All rewards are issued as merchandise store credit, which is automatically applied to your account and can be easily redeemed at checkout.

Your store credit will be issued after your order is confirmed and processed, typically within 24-48 hours. However, if your order is returned or canceled, the rewards will not be applied.

Yes. Store credit earned by signing up for marketing messages expires after 30 days. All other store credit expires 365 days after it is earned.

You can view your store credit balance by logging into your account. The rewards will be reflected in your profile under the "Payment Methods" section.

No, rewards are only earned on items that you keep. If you return any items, the store credit earned on those items will be removed from your account.

Rewards are earned on most items, including sale products, unless otherwise specified in a promotion.

No worries! Your rewards stay in your account and can be used on any future one-time purchase. Just apply them next time you check out.