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Privacy Policy

HUMM KOMBUCHA, LLC PRIVACY NOTICE

We value our relationship with you and take your privacy seriously. The purpose of this Privacy Notice is to identify how we may process, collect, store, disclose, share and use your personal information that we collect from you or from others in connection with your use of our website (www.hummkombucha.com) and dependent pages (the “Site”), or your purchase or use of products, webinars, content or other services from us (collectively, our “Products and Services”). California residents may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Consumer Privacy Act (CCPA). Humm Kombucha, LLC (“Humm” or the “Company”) is committed to maintaining the privacy and security of your personal information in compliance with all applicable laws and our policy.

We may update this Privacy Notice at any time, by posting the amended version on this Site including the effective date of the updated version. We may also provide other privacy notices on specific occasions when we are collecting your personal information in ways that materially differ from what we have described here, so that you are aware of how and why we are collecting and using such information. By accessing the Site after we make such changes to this Privacy Notice, you are deemed to have accepted such changes.

1. THE INFORMATION WE COLLECT ABOUT YOU

Types of Personal Information We Collect

We may collect and use the following types of personal information in connection with your use of our Products or Services:

  • Personal contact details, such as name, mailing addresses, telephone numbers, and personal email addresses

  • Date of birth

  • Gender

  • Social media account information

  • Account preferences and history

  • Financial information, such as credit card or debit card numbers

  • Geolocation information

  • Device/browser type or identification

  • Your IP address, your browsing history, and your page views

  • Purchase history and order details

  • Customer service interactions and communication records

Automated Collection of Personal Information

In addition to personal information you choose to provide us, we and our third-party service providers may use a variety of technologies to automatically collect certain usage information whenever you visit or interact with the Site. This includes cookies and tracking technologies used for marketing, analytics, and functional improvements.

  • Cookies & Abandoned Cart Tracking: This website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

2. HOW WE MAY USE INFORMATION ABOUT YOU

We will only use your personal information for the purposes identified below:

  • Managing and fulfilling your orders

  • Providing webinars and courses

  • Payment processing and account management

  • Operating and improving our Services

  • Delivering targeted marketing, service updates, and promotional offers

  • Contacting you regarding your account or an order

  • Conducting analytics to improve our content and advertising

  • Providing customer support and resolving disputes

  • Complying with legal obligations and enforcing our terms and policies

3. SMS PROGRAM DISCLOSURES

We may collect and use your mobile phone number to send you SMS messages for promotional offers, product launches, back-in-stock notifications, and transactional messages related to your orders. By providing your mobile phone number and opting into our SMS program, you consent to receive automated text messages from us. Message frequency varies. Message and data rates may apply. You may opt out at any time by following the unsubscribe instructions in the SMS message.

You may see the full mobile terms of service here. 

Third-Party Data Sharing for SMS Messaging

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

4. WHO WE MAY SHARE YOUR PERSONAL INFORMATION WITH

In connection with our services, we may share your personal information with the following types of recipients:

  • Our service providers, including software and IT service providers, marketing and advertising providers, and eCommerce platforms

  • Shipping providers to fulfill your orders

  • Internally, among different departments and trusted advisors

  • Legal authorities, if required by law

  • Third-party analytics providers to help us improve our services

  • If we are subject to a merger or acquisition, we may share information with the acquiring entity

5. HOW WE SAFEGUARD YOUR PERSONAL INFORMATION

We have implemented appropriate security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. We use industry-standard encryption protocols to protect data in transit and at rest.

6. HOW LONG WE STORE YOUR PERSONAL INFORMATION

We retain your personal information for as long as necessary to fulfill our business needs and comply with legal obligations. If you request deletion of your personal information, we will take reasonable steps to remove it from our records unless required by law to retain it.

7. YOUR OPTIONS REGARDING YOUR PERSONAL INFORMATION

You can opt out of receiving marketing communications at any time by:

  • Using the unsubscribe function in the email or SMS you receive

  • Contacting us at the information below

  • Adjusting your cookie settings in your browser

You may also request access, correction, or deletion of your personal information by contacting us.

8. OUR POLICY ON CHILDREN'S INFORMATION

Our Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

9. HOW TO CONTACT US

If you have any questions or concerns, please contact us:

Mail: Humm Kombucha, LLC P.O. Box 7499 Bend, Oregon 97708

Email: hello@hummkombucha.com Phone: (541) 306-6329

Effective as of: Last Updated: February 2025